Effective Date: June 7, 2024

This Privacy Policy describes how Lotos Build (“we,” “us,” or “our”) collects, uses, and discloses your personal data when you use our website, located at https://lotosclean.nl (the “Website”).

1. Data Controller and Contact Information

The data controller for your personal data is:

Contact us

• Ananta Trade, doing business as Lotos Clean.
• info@lotosclean.nl
• Elementenstraat 16 1014 AR Amsterdam

2. Information We Collect

We collect several types of information for various purposes to improve your experience on our Website.

• Comments: When you leave comments on the Website, we collect the data shown in the comments form (name, email, website), your IP address, and browser user agent string to help with spam detection. An anonymized string created from your email address (hash) may be provided to the Gravatar service to see if you are using it.
• Media: If you upload images to the Website, we recommend avoiding images with embedded location data (EXIF GPS).
• Cookies: We use cookies to enhance your browsing experience. These cookies may store information like your name, email, and website preferences to avoid refilling forms. You can choose to disable cookies, but this may affect your website experience. For more information about cookies and how to disable them, please refer to our [Cookie Policy] (link to your cookie policy if you have one).
• Contact Forms: If you submit a contact form, we may collect your name, email address, and any information you provide in the message.
• Log Data: We automatically collect information when you visit the Website, such as your IP address, browser type, operating system, referring URL, and browsing activity.

3. Advertising Tracking

We may use third-party advertising services to deliver targeted advertisements on our Website and other platforms. These services may track your browsing activity across different websites to build a profile of your interests. You can opt-out of personalized advertising from these services by visiting their websites. For more information about how to opt-out of interest-based advertising, you can visit Digital Advertising Alliance or European Interactive Digital Advertising Alliance (EU Interactive Digital Advertising Alliance [invalid URL removed]).

4. Use of Your Information

We use the information we collect for various purposes:

• To operate and maintain the Website
• To process your comments and contact form submissions
• To personalize your experience on the Website
• To analyze website usage
• To deliver targeted advertising (with your consent)
• To comply with legal and regulatory obligations

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract: When necessary to fulfill a contract with you, such as providing services you request when you submit a contact form.
• Consent: In some cases, we may ask for your explicit consent to process your data for a specific purpose, such as personalized advertising. You can withdraw your consent at any time by contacting us.
• Legitimate Interests: We may process your data for our legitimate interests, such as website security, fraud prevention, and analytics, provided your interests and fundamental rights do not override those interests.

For Users in the European Economic Area (EEA):

We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the EEA. This section provides additional information specific to users from the EEA.

Your Right to Access, Rectify, Erase and Restrict Data:

You have the right to:

• Access your personal data and request a copy.
• Request the correction of inaccurate or incomplete personal data.
• Request the erasure of your personal data under certain circumstances.
• Restrict the processing of your personal data under certain circumstances.

To exercise these rights, you can contact us using the information provided in Section 1. We will respond to your request within one month of receipt.

Data Transfers:

If we transfer your personal data to third-party processors located outside the EEA, we will use appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to protect your personal data.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Comments: Comments and their metadata are retained indefinitely for spam detection and automatic approval of follow-up comments.
• Contact Forms: Information submitted through contact forms is retained for a reasonable period to handle your inquiries and may be deleted upon request.

7. Your Data Rights (continued)

• Object to the processing of your personal data under certain circumstances. This includes the right to object to profiling based on your personal data. To exercise this right, please contact us using the information provided in Section 1.
• Data Portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit it to another data controller.

8. Security

We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure.

9. Children’s Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under the age of 13, we will take steps to delete that information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Your Consent

By using our Website, you acknowledge that we may process your personal data as described in this Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us using the information below:

• Ananta Trade, doing business as Lotos Build.
• info@lotosclean.nl
• Elementenstraat 16 1014 AR Amsterdam